Return/ Exchange Policy

At JJnF, we would like you to be pleased with your purchase. Below is our return/exchange policy. For further questions or assistance on returns/exchanges only, please contact:
sundialast@gmail.com or please call +60129797468  Mon-Fri 10am-7pm
Please fill out the RETURN/EXCHANGE FORM that was sent with your purchase and send it back with your returned merchandise.

Purchases made online must be returned through the mail. No in store returns or exchanges allowed.

RETURNS
If an item purchased needs to be returned, the item(s) must be returned in the condition that it was received. The item must not be worn, altered, or washed and must have all tags still attached.
If these conditions are met, and the item is in the same condition as you received it, you can return regular priced items within 2 days from the day you received the merchandise, for a full refund or exchange minus the shipping charges.
We will only refund your purchase after we have received the merchandise.
SHIPPING CHARGES WILL NOT BE REFUNDED

WRONG ITEM SHIPPED
If you were shipped merchandise of the wrong style, size, or color - you must notify us by phone or email within 2 days of receiving the merchandise to be eligible for a refund. We will pay for the return shipping for incorrect orders.

EXCHANGES
Exchanges are subject to availability. The exchanged merchandise and any refund due, will only be sent out after the returned merchandise has been received and the quality has been inspected. No exchanges will be made for sale merchandise.

FINAL SALES
SALE / CLEARANCE ITEMS
All items marked down, are final sale and cannot be returned or exchanged.